{"id":185,"date":"2026-06-10T16:46:21","date_gmt":"2026-06-10T16:46:21","guid":{"rendered":"https:\/\/bioblue.science\/shop\/?page_id=185"},"modified":"2026-06-10T17:02:13","modified_gmt":"2026-06-10T17:02:13","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/bioblue.science\/shop\/index.php\/shipping-policy\/","title":{"rendered":"Shipping Policy"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>Effective From:<\/strong>&nbsp;06\/05\/2026<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>1. INTRODUCTION<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This Shipping Policy outlines the terms, conditions and operational procedures relating to the dispatch, handling, transportation and delivery of orders placed with BioBlue Science (\u201cBioBlue Science\u201d, \u201cwe\u201d, \u201cour\u201d or \u201cus\u201d).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">By placing an order through the BioBlue Science website or associated sales channels, customers acknowledge and accept the terms of this Shipping Policy.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>2. PROCESSING TIMES<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Orders are generally processed within the estimated timeframes displayed on the website at the time of purchase.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Unless explicitly stated otherwise:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Processing and dispatch estimates apply to working days only<\/li>\n\n\n\n<li>Weekends and public holidays are excluded<\/li>\n\n\n\n<li>Processing times are estimates and not guaranteed delivery commitments<\/li>\n\n\n\n<li>Delays may occur during periods of high demand, stock movement, adverse weather, courier disruption, customs processing or operational maintenance<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">BioBlue reserves the right to prioritise, delay, combine or temporarily withhold dispatch where reasonably necessary for operational, security, verification or compliance purposes.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>3. SHIPPING SERVICES<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">BioBlue Science may use third-party courier and logistics providers to fulfil deliveries.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Available shipping methods may include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Standard delivery<\/li>\n\n\n\n<li>Tracked delivery<\/li>\n\n\n\n<li>Express delivery<\/li>\n\n\n\n<li>Special handling services<\/li>\n\n\n\n<li>Signature-required services<\/li>\n\n\n\n<li>Temperature-sensitive packaging options where applicable<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Shipping availability may vary depending on destination, product category, operational capacity or courier restrictions.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>4. SHIPPING COSTS<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Shipping fees are calculated based on factors including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Delivery location<\/li>\n\n\n\n<li>Parcel size and weight<\/li>\n\n\n\n<li>Packaging requirements<\/li>\n\n\n\n<li>Temperature-control requirements<\/li>\n\n\n\n<li>Insurance or tracking services<\/li>\n\n\n\n<li>Courier surcharges<\/li>\n\n\n\n<li>Operational and handling costs<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Shipping charges do not solely represent transit speed and may also reflect:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Packaging materials<\/li>\n\n\n\n<li>Protective handling<\/li>\n\n\n\n<li>Fulfilment labour<\/li>\n\n\n\n<li>Verification procedures<\/li>\n\n\n\n<li>Storage requirements<\/li>\n\n\n\n<li>Insulated or specialist packaging<\/li>\n\n\n\n<li>Tracking and operational support<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>5. ESTIMATED DELIVERY TIMES<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Estimated delivery timeframes displayed on the website are provided for guidance only and are not guaranteed unless explicitly stated otherwise in writing.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">BioBlue Science shall not be liable for delays caused by:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Courier disruption<\/li>\n\n\n\n<li>Customs processing<\/li>\n\n\n\n<li>Weather conditions<\/li>\n\n\n\n<li>Postal service interruptions<\/li>\n\n\n\n<li>Force majeure events<\/li>\n\n\n\n<li>Incorrect customer information<\/li>\n\n\n\n<li>Failed delivery attempts<\/li>\n\n\n\n<li>Security checks<\/li>\n\n\n\n<li>High seasonal demand<\/li>\n\n\n\n<li>External operational disruptions outside our reasonable control<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Delivery estimates begin after dispatch confirmation and not from the original order date unless expressly stated.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>6. ADDRESS ACCURACY<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Customers are solely responsible for ensuring that shipping information provided at checkout is complete and accurate.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">BioBlue Science shall not be responsible for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Delays caused by incorrect addresses<\/li>\n\n\n\n<li>Failed deliveries<\/li>\n\n\n\n<li>Lost parcels resulting from inaccurate customer information<\/li>\n\n\n\n<li>Additional courier fees caused by address corrections or rerouting requests<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Where parcels are returned due to incorrect information, customers may be required to pay additional shipping and handling charges before redelivery.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>7. FAILED DELIVERIES AND SAFE PLACES<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Customers accept responsibility for ensuring that delivery locations are secure and accessible.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">BioBlue Science is not responsible for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Theft after confirmed delivery<\/li>\n\n\n\n<li>Losses resulting from unsafe delivery locations<\/li>\n\n\n\n<li>Delivery instructions provided directly to couriers<\/li>\n\n\n\n<li>Parcels left in designated safe places<\/li>\n\n\n\n<li>Delays caused by unavailable recipients<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Repeated delivery disputes, missing parcel claims or suspicious delivery activity may result in additional verification procedures, restricted shipping options or refusal of future service.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>8. TRACKING INFORMATION<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Where tracking is available, customers may receive tracking details following dispatch.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Tracking updates are controlled by third-party courier systems and may occasionally experience delays or inaccuracies outside BioBlue\u2019s control.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">BioBlue Science does not guarantee uninterrupted or real-time tracking visibility.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>9. SIGNATURES AND DELIVERY CONFIRMATION<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Certain orders may require:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Signature confirmation<\/li>\n\n\n\n<li>Age verification<\/li>\n\n\n\n<li>Delivery photographs<\/li>\n\n\n\n<li>GPS confirmation<\/li>\n\n\n\n<li>Courier confirmation records<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Courier confirmation may be considered evidence of successful delivery where permitted by applicable law.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>10. HIGH-RISK, FRAUD OR SECURITY REVIEW<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">BioBlue Science reserves the right to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Delay dispatch<\/li>\n\n\n\n<li>Request identity verification<\/li>\n\n\n\n<li>Cancel orders<\/li>\n\n\n\n<li>Restrict delivery methods<\/li>\n\n\n\n<li>Refuse shipment<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">where reasonably necessary for fraud prevention, security concerns, payment verification or operational protection.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Orders flagged by fraud detection systems may require additional verification prior to dispatch.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>11. LOST, DELAYED OR DAMAGED PARCELS<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Customers must report suspected delivery issues within a reasonable timeframe after the estimated delivery date.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">BioBlue Science may, at its discretion:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Open courier investigations<\/li>\n\n\n\n<li>Request supporting evidence<\/li>\n\n\n\n<li>Request confirmation from the delivery provider<\/li>\n\n\n\n<li>Offer replacement, redelivery or store credit where appropriate<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">BioBlue Science does not guarantee compensation for delays caused by third-party couriers or events outside our reasonable control.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Packaging damage alone does not automatically qualify as product damage or delivery failure.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>12. INTERNATIONAL SHIPPING<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Where international shipping is available:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Customers are responsible for ensuring products comply with local laws and import regulations<\/li>\n\n\n\n<li>Customers accept responsibility for customs duties, taxes, clearance fees or import restrictions<\/li>\n\n\n\n<li>BioBlue Science is not responsible for customs seizures, import delays or regulatory actions within destination countries<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">International shipping times are estimates only and may vary significantly.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>13. TEMPERATURE-SENSITIVE OR SPECIAL HANDLING PRODUCTS<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Certain products may require:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Insulated packaging<\/li>\n\n\n\n<li>Cooling materials<\/li>\n\n\n\n<li>Specialist handling<\/li>\n\n\n\n<li>Temperature-sensitive shipping methods<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Additional fees may apply for these services.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">BioBlue Science cannot guarantee exact temperature conditions during transit once parcels are transferred to third-party couriers.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>14. RESEARCH, FITNESS AND PROFESSIONAL-USE MATERIALS<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Certain products sold by BioBlue Science may be supplied with:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Research-use notices<\/li>\n\n\n\n<li>Professional-use disclaimers<\/li>\n\n\n\n<li>Laboratory-use disclaimers<\/li>\n\n\n\n<li>\u201cNot for human consumption\u201d notices where applicable<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Customers are solely responsible for ensuring lawful purchase, possession and use within their jurisdiction.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">BioBlue Science does not accept responsibility for misuse, off-label use or use contrary to provided disclaimers or applicable law.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>15. DIGITAL PRODUCTS AND PLATFORM ACCESS<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Where orders include digital products, platform access, educational content or fitness-related materials:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Access times may vary<\/li>\n\n\n\n<li>Platform availability may change without notice<\/li>\n\n\n\n<li>Certain content may be delivered separately from physical items<\/li>\n\n\n\n<li>Access may be subject to maintenance, updates or temporary interruption<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">BioBlue Science does not guarantee uninterrupted digital platform availability.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>16. LIMITATION OF LIABILITY<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To the maximum extent permitted by applicable law:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>BioBlue Science shall not be liable for indirect, incidental or consequential losses arising from shipping delays or delivery issues<\/li>\n\n\n\n<li>Liability shall be limited to the amount paid for the affected order where legally permissible<\/li>\n\n\n\n<li>BioBlue Science does not guarantee courier performance or uninterrupted delivery services<\/li>\n\n\n\n<li>Customers accept that third-party courier operations remain outside BioBlue Science\u2019s direct control<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Nothing within this policy excludes rights that cannot legally be excluded under applicable consumer law.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>17. FORCE MAJEURE<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">BioBlue Science shall not be held responsible for delays or failures caused by events beyond reasonable control, including but not limited to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Natural disasters<\/li>\n\n\n\n<li>Extreme weather<\/li>\n\n\n\n<li>Strikes<\/li>\n\n\n\n<li>Transport disruption<\/li>\n\n\n\n<li>Government restrictions or interventions<\/li>\n\n\n\n<li>Customs intervention<\/li>\n\n\n\n<li>Cyber incidents<\/li>\n\n\n\n<li>Utility failures<\/li>\n\n\n\n<li>Public health emergencies<\/li>\n\n\n\n<li>War or civil disruption<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>18. CHANGES TO THIS POLICY<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">BioBlue Science reserves the right to amend, update or modify this Shipping Policy at any time without prior notice.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Continued use of the website and services following updates constitutes acceptance of the revised policy.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>19. CONTACT INFORMATION<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For shipping enquiries, delivery support or operational questions, customers may contact:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>BioBlue<\/strong> Science<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">10 Beaufort Square<br>NW9 5SQ<br>United Kingdom<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Email:<\/strong><br>sales@bioblue.science<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Telephone:<\/strong><br>+44 7386 462373<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">WhatsApp and Telegram support may also be available through the above number.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Effective From:&nbsp;06\/05\/2026 1. INTRODUCTION This Shipping Policy outlines the terms, conditions and operational procedures relating to the dispatch, handling, transportation and delivery of orders placed with BioBlue Science (\u201cBioBlue Science\u201d, \u201cwe\u201d, \u201cour\u201d or \u201cus\u201d). By placing an order through the BioBlue Science website or associated sales channels, customers acknowledge and accept the terms of this [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-185","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.8 (Yoast SEO v28.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Shipping Policy - BioBlue.science<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/bioblue.science\/shop\/index.php\/shipping-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Shipping Policy\" \/>\n<meta property=\"og:description\" content=\"Effective From:&nbsp;06\/05\/2026 1. 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